Terms of Service

Welcome to Roamello. These Terms of Service govern your use of the website at roamello.shop and any purchases you make through it. By browsing the site or placing an order, you agree to the terms described below. Please read them carefully.

Who We Are

Roamello is the trading name of LET 2 BUY HOLDINGS LTD, registered in Wales, United Kingdom, with a registered office at 2 Blaise Place, Cardiff, CF11 6JR. We operate this online store and are the party responsible for selling products listed on our site.

Our storefront is built on the Shopify platform, which provides the underlying technology that powers the website. Shopify is not the seller of any product, is not a party to your purchase contract, and does not handle fulfilment of your orders.

Products and Information

We make reasonable efforts to display product titles, descriptions, images, colours, and specifications as accurately as possible. However, screen displays, camera lighting, and device settings can affect how a product appears to you. The product information shown on each listing is the authoritative description of what you are purchasing.

Product availability may change without prior notice. We do not guarantee that any item will remain in stock for a specific period.

Pricing

Prices shown on the website are listed in the currency displayed at the time of checkout. Applicable taxes, duties, and shipping costs, if any, are calculated and presented to you before you complete your purchase. If you believe you have identified a clear pricing error, please contact us before placing an order so we can verify the correct price.

Placing an Order and Payment

When you submit an order through our website, you are making a request to purchase the selected items. We will confirm receipt of your order by email. Your order is accepted by us when we process and dispatch the items, or when we send a separate confirmation that your order has been accepted.

To complete a purchase, you must provide valid payment and billing information and authorise us to process the payment through the method you select at checkout. If a payment cannot be processed, we will notify you and the order will not be fulfilled.

We may decline or cancel an order if the product is unavailable, if payment authorisation fails, if there is a suspected issue with the delivery address, or if we identify a clear error in the product listing or price.

Shipping and Delivery

Order processing and delivery are governed by our Shipping & Delivery policy, which is available on this website. That policy sets out shipping destinations, estimated timelines, and how delivery issues are handled. Please review it alongside these terms.

Returns, Refunds, and Exchanges

Return, refund, and exchange rights are governed by our Returns & Refunds policy, which is available on this website. Nothing in these Terms of Service limits or excludes any statutory rights you may have as a consumer under applicable law, including rights that cannot be contractually waived.

Using Our Website

You agree to use this website lawfully and not to:

  • Attempt to gain unauthorised access to any part of the site or its underlying systems
  • Interfere with the security or normal operation of the website
  • Use automated tools to scrape, copy, or extract product data or content
  • Impersonate another person or provide false information during an order
  • Engage in fraudulent activity or misuse our payment or refund processes
  • Post or transmit malicious code, or content that infringes the intellectual property rights of others

These rules do not restrict your right to share honest opinions about your experience or to exercise any legal remedy available to you.

Intellectual Property

The Roamello brand name, logo, original text, images, and site design are the property of LET 2 BUY HOLDINGS LTD or its licensors. You may not copy, reproduce, or commercially exploit this content without our prior written permission. Product listings may include imagery or descriptions supplied by third-party manufacturers; those materials remain subject to their respective owners' rights.

Your Personal Information

We handle your personal data in accordance with our Privacy Policy, which is available on this website. Please review that policy to understand how we collect, use, and protect your information.

Website Availability

We aim to keep the website accessible at all times, but it may be temporarily unavailable due to maintenance, technical issues, or events beyond our reasonable control. We do not guarantee uninterrupted or error-free access.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, policies, or legal requirements. The version published on this page is the one currently in effect. Changes do not retroactively alter the terms that applied to orders already placed and confirmed.

Questions or Concerns

If you have any questions about these terms, your order, or any aspect of using our website, please reach out:

Roamello
Website: roamello.shop
Email: sura@roamello.shop